PDF Ebook Service Management: Operations, Strategy, and Information TechnologyBy James A. Fitzsimmons, Mona J. Fitzsimmons
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Service Management: Operations, Strategy, and Information TechnologyBy James A. Fitzsimmons, Mona J. Fitzsimmons
PDF Ebook Service Management: Operations, Strategy, and Information TechnologyBy James A. Fitzsimmons, Mona J. Fitzsimmons
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Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
- Amazon Sales Rank: #2079702 in Books
- Published on: 2004-03
- Ingredients: Example Ingredients
- Original language: English
- Number of items: 1
- Dimensions: 1.20" h x 7.30" w x 9.20" l, 2.45 pounds
- Binding: Hardcover
- 587 pages
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Service Management: Operations, Strategy, and Information TechnologyBy James A. Fitzsimmons, Mona J. Fitzsimmons PDF
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